About CaraveloAirlines have spent decades selling one trip at a time. At Caravelo, we help them build recurring relationships with their customers instead.We build the technology behind airline subscription products used by carriers around the world, combining SaaS, payments, booking systems and airline integrations in one Product & Platform teams build the common technology. Our Professional Services team makes it work in the real world for each airline.That is where this role comes in.The missionCaravelo has one platform, but no two airline implementations are exactly the same.As a Customer Solutions Engineer in our Professional Services team, your job is to bridge that gap.You will learn how our core platform can be configured, integrated and extended, and use those capabilities to create the implementation each customer needs... without modifying or forking the core platformFor every airline, we build a customer plugin that wraps the specific integrations, extensions,



business rules and behaviours required to make Caravelo fit naturally into that customer's technology landscape.Working closely with Project Managers and customer stakeholders, you will understand requirements, identify the peculiarities of each implementation and decide how best to solve them: configuration, extension, integration or, when justified, a dedicated service or module.The goal is simple: Make every customer rollout feel unique while keeping it cleanly built on top of a common, scalable you'll doBring customers liveYou will be one of the engineers turning a signed customer into a working production means:Understand customer requirements together with the Project Manager.Translate business and technical requirements into a concrete and extend the Caravelo platform using the capabilities provided by our Product & Platform teams.Build and maintain the customer plugin that contains customer-specific logic and implementations through development, testing, launch and production 'll work close

📌 Customer Solutions Engineer (Barcelona)
🏢 Caravelo
📍 Barcelona