We are seeking a Control Tower Operations Lead to drive the successful implementation and ongoing operation of a integral logistics network. Based in Valencia , this role will ensure operational readiness, govern end-to-end execution, and lead cross-functional coordination to deliver stable, efficient, and customer-focused operations.You will play a key role in translating network design into operational reality by establishing processes, managing operational risks, driving governance, and ensuring continuous improvement across the supply chain.Key ResponsibilitiesLead operational readiness activities, including process design, SOPs, training, and go-live planning.Establish and drive governance routines to monitor performance, manage risks, and ensure timely resolution of operational issues.Own Control Tower operational standards covering planning, booking coordination, milestone tracking, exception management, and escalation processes.Ensure routing guides, service rules, lead times,



and operational procedures are effectively embedded into daily operations.Collaborate closely with Procurement, Network Planning, Operations, IT, and external partners to support successful service delivery.Monitor operational performance, identify improvement opportunities, and drive corrective actions.Lead post-go-live stabilization activities, root-cause analysis, and continuous improvement initiatives.Manage operational risks across suppliers, transport providers, terminals, systems, and other critical dependencies.What We Are Looking ForExperience in Control Tower operations, logistics, transportation, supply chain, or network operations.Strong knowledge of multimodal logistics and end-to-end supply chain processes.Proven experience leading operational governance, process implementation, and large-scale operational transitions.Strong stakeholder management skills with the ability to influence across multiple functions and organizational levels.Excellent problem-solving, risk managem

📌 Global Control Tower Lead (Valencia)
🏢 Apm Terminals
📍 Valencia