Cadiz, Spain Hybrid Permanent Full Time 39 140273
Port Operations Agent
Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to
- arranging pilots, line handlers and stevedores
- coordinating ship clearance with government officials
- making transportation arrangements for crew onboard
- and managing delivery of provisioning for the cruise ship

Actively participate in conference calls with vessels and/or cruise lines when needed.
Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities and maritime service providers.
Attend, monitor and respond to email requests within a timely manner from various regional email accounts.
Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities to ensure compliance with regulatory requirements.



Utilize the different systems for all vessel entry/departure requirements.
Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service. Solve day-to-day issues and propose improvements to workflow to Manager, to enhance productivity and efficiency in port operations.
Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions and effectively communicate to all parties involved.
Compile and submit appropriate updates throughout the day for vessel operator and Cruise Line’s corporate managers; complete appropriate sail reports as required by each line.
Complete each respective sailing documents required for invoicing/billing within acceptable time frame and ensure all back up documentation has been in saved appropriately.
Forward any vessel/ship packages/mail, medical luggage or lost and found items/ mail as requested by line at the end of the day and notify relevant

📌 Port Operations Agent | Cádiz at TUI Group
🏢 Tui Blue
📍 Cádiz