At The Whiteam Consulting, we are looking for a Senior ServiceNow Developer with strong experience in ServiceNow platform development, AI capabilities and CRM workflows to join a technology project focused on CPQ and Sales & Order Management.
This is a hands‑on development role for an experienced ServiceNow professional with demonstrable experience building AI capabilities on the Now Platform.
Experience with CPQ and Logik.ai is highly valued, although CPQ‑specific product knowledge can be developed on the job for candidates who already have a strong ServiceNow and AI foundation.
Responsibilities
- Design, develop and configure solutions across Sales and Order Management, CSM and CPQ.
- Work with product catalogues, quoting, pricing logic and order orchestration.
- Build and extend CPQ capabilities, including configuration rules, pricing logic and transaction handling.
- Develop AI-enabled solutions using Now Assist and AI Agent Studio.
- Design AI agents, skills and prompts to support quoting,
product discovery and sales workflows.
- Build integrations between CPQ/SOM and external systems such as CRM, ERP and billing platforms.
- Develop integrations using REST APIs, IntegrationHub and custom spokes.
- Develop scoped applications, business rules, Script Includes, flows and user interfaces.
- Work with UI Builder / Now Experience.
- Translate commercial requirements such as product structures, pricing, discounts and approvals into maintainable platform logic.
- Guide and review the work of mid‑level and junior developers.
- Act as a technical reference for CPQ and AI‑related development decisions.
- Contribute to reusable assets, development standards and internal knowledge sharing.
- Support the scoping and estimation of CPQ and AI workstreams.
Requirements
- Degree or equivalent qualification in Computer Science, Information Technology, Engineering or a related field.
- 4+ years