The Business Development Manager (‘BDM’) is primarily responsible for understanding, qualifying and winning new customers as well as winning new departments and software sales within existing customers. Reporting to and working closely with the Regional Sales Leader, the BDM will focus on selling our award-winning automated communication solutions into large Government (Local, State and Federal) customers and large enterprise customers with a particular focus on the financial services/banking, health, education, retail, and logistics industry verticals.

This role requires frequent in-person engagement with clients based in Madrid. As such, applications will only be considered from candidates currently residing in the Madrid area.

KEY RESPONSIBILITIES:

This includes but is not limited to:
- Developing, executing and regularly updating a territory Go To Market Plan, including identification of key accounts to target in key market segments and regular tracking of progress against opportunities
- Achieving and maintaining Key Performance Indicator’s (KPI’s)




- Generating leads and prospecting new business opportunities through a range of channels including leveraging existing networks, attending industry events, using LinkedIn Sales Navigator and other sales tools, and telephone-based prospecting
- Understanding client challenges, scoping their requirements & working with internal stakeholders (e.g. sales operations, pre-sales, product and customer services teams) to shape and sell optimum solutions
- Preparing and delivering engaging and compelling software solutions proposals
- Overseeing the transition of new clients to the Customer Service team to ensure smooth client onboarding processes and ongoing Service Delivery excellence
- Developing and maintaining knowledge of local telecommunications and related regulations, customer motivations, and customer buying patterns
- Keeping the company’s CRM up to date and maintaining accurate sales forecasting as part of a ca

📌 Business Development Manager (Madrid)
🏢 Soprano Design
📍 Madrid