En Ioon estamos convencidos de que la tecnología será el eje de la transformación de nuestras vidas,¿Te animas a ser parte de esta revolución?Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.Te proponemos esta posición por si te quieres sumar a un nuevo reto profesional.Product Project Manager Voicebot, Copilot & Speech Analytics.Requisitos:5+ years of experience in product, AI, or technology project delivery. Experience in voice, contact center, or AI-driven solutions (preferred). Experience in general / multi-country environments. Strong understanding of business case development and KPI tracking. Experience in delivery management and backlog coordination. Lenguages: English: fluent (required) -Spanish: fluent (required) -Portuguese: nice to have Product Project Manager Voicebot, Copilot & Speech Analytics Definition & planning Structure initiatives and define use cases (automation, agent assist,



analytics).Prioritize based on business impact and technical feasibility.Build and validate business cases and forecast value.Define roadmap, releases, and implementation plans. Coordination & delivery Coordinate across Product, AI, Tech, and local teams. Manage backlog, risks, dependencies, and timelines. Ensure smooth execution and delivery. Testing & rollout Oversee testing phases (unit & UAT). Ensure readiness for production environments. Support deployments and go-live in countries. Performance & impact tracking Monitor KPIs (e.G., automation, AHT, agent productivity, quality). Track performance vs business case. Identify optimization opportunities. Governance & reporting Lead governance forums, QBRs, and progress tracking. Provide visibility on delivery status and results. Modalidad: Trabajo en modo híbrido, ya que el cliente valora que algún día la persona pueda acudir a sus oficinas, aunque sea algo puntual y la mayor parte del trabajo sea en remoto. Localización: Madrid T

📌 Product Project Manager Voicebot, Copilot (León)
🏢 Ioon-Technologies
📍 León