With the support, resources, and opportunities we provide, you'll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. Strada is a people, payroll, and technology leader simplifying international workforce management.
Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. The Payroll Specialist is responsible for engaging and coordinating the team in all day to day service activities. You will ensure that the team is properly resourced, trained and skilled to enable deliverables to be met timely and accurately and using the agreed upon standards.
Supports the associates and specialists enabling them to independently work from end to end, by monitoring,



organizing and coordinating the resolution of any blocking issues Effectively manage and monitor ticket queues using the appropriate BI tools to ensure tickets are handled per the defined timelines, correct categorization, do not exceed expected thresholds and are processed per defined quality standards Coordinate training on ticket management as needed Effectively monitor and track all client SLAs using the appropriate BI tools to ensure adherence to reporting calendar and standard processes; Undertake, support and manage a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation ensuring that mitigating actions are implemented Understand integral standard processes as well as contractual scope of service for their team Strong ability to coach, develop action plans, which maximize performance, and provide effective feedback and share business updates as appropriate Support the recruitment, induction, onbo

📌 Payroll Admin Intern (Camporramiro)
🏢 Strada
📍 Camporramiro