Triton Digital is presently looking for an experienced Client Success Manager that can manage client success and strategic product consulting in a fast-paced, highly complex and ever-changing environment. This is a great opportunity for someone to be exposed to the digital audio landscape in a company that leads the way in this field.
The candidate chosen will report to the Customer Experience Team Manager within the Revenue Team at Triton Digital. The adecuado candidate will be an excellent communicator, extremely organized, an exceptional problem solver able to find solutions across disparate products and use cases and possess a proven track record in managing client relationships.
More specifically, the Client Success Manager will be responsible for:
- Working closely with the programmatic marketplace operations team to maximize client revenue;
- Providing tactical and strategic guidance on utilizing Triton tools to help our top Europe and Middle East clients achieve their revenue goals;
- Providing hands‐on assistance in solving clients' strategic and operational problems and issues related to utilizing Triton products;
- Developing strong relationships with customers, sales teams, across multiple teams and organizational levels, as well as other CSMs to achieve goals & long-term customer success.
Main Responsibilities
- Be the main point of contact for a portfolio of key clients in Europe and Middle East
- Manage and cultivate positive relationships to successfully retain clients;
- Develop and demonstrate a good understanding of the client's business, their needs, expectations, and requirements;
- Maintain an excellent and thorough knowledge of our products and services;
- Be aware of clients' needs and their business evolution in order to maximize client success when using Triton products;
- Collaborate with the internal Sales Managers to deliver new services to clients and nurture current client relationships;
- Track and measure progress on multiple ongoing t
📌 Client Success Manager (España)
🏢 Triton Digital
📍 España
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