At CAPITOLE, we keep growing, and we are looking for a Support T3 Associate / Support Technical Expert to join an international tech environment.
? What will you be doing?
- Providing initial support to users during HyperCare phases.
- Investigating and resolving complex T3/T4 Product Development support cases.
- Defining and implementing technical workarounds.
- Identifying, documenting and reporting production defects.
- Ensuring effective knowledge transfer for new product lines.
- Collaborating with other Product Development teams.
- Supporting KPI tracking, status reporting and workload management.
- Troubleshooting issues across databases, applications and infrastructure.
? What are we looking for?
- Strong SQL skills, ideally with Oracle and/or SQL Server.
- Knowledge of C# / .NET.
- BI experience, ideally with SAP BusinessObjects.
- Experience with IIS and Windows Server.
- C1 level of English, as you will work in an international environment.
✨ Nice to have
- Linux knowledge.
- Experience working with KANBAN / Agile teams.
- Knowledge of tools such as Splunk, Dynatrace, Postman or Bruno.
? You’ll fit right in if you are…
Analytical and detail-oriented, comfortable troubleshooting complex technical issues and adapting quickly to changing priorities. You communicate clearly with users and technical teams, enjoy collaborating with others and feel comfortable working in a multicultural, international environment.
? Why CAPITOLE?
You’ll join a people-focused technology company where you can continue developing your technical expertise, work on challenging international projects and be part of a collaborative team.
? Interested? Apply or send me a message and I’ll be happy to tell you more!
#Hiring #BarcelonaJobs #TechJobs #TechnicalSupport #SQL #CSharp #DotNET #WindowsServer #IIS #SupportEngineer #ITJobs #CAPITOLE The employee will be required to comply with all applicable information security policies:
• They will have access to confidential information related to CAPITOLE and the project they are assigned to.
• They must comply with the information security policies and internal policies of both CAPITOLE and the client.
• They will be required to sign a confidentiality agreement (NDA).
📌 Support Associate (Barcelona)
🏢 Capitole
📍 Barcelona
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.