Trigyn has a contractual opportunity for an Application Support Technician. This resource will be working at our client site in Valencia, Spain.

Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta posibilidad a continuación.
Job Responsibilities:The consultant is expected to bring specialist or expert-level proficiency in application maintenance and general IT support, preferably with experience providing Tier-2 support for business applications, enterprise tools or database administration. The incumbent will work under the direct supervision and guidance of the DSM Team Lead, and in close collaboration with other DSM members and units.
Scope of Work / Duties of Consultant:
- Provide day-to-day support and maintenance of applications and tools for the client and partners;
- Perform database administration tasks of MSSQL and open source databases;
- Resolve in a timely manner Tier-2 application issues and elevate Tier-3 issues to Designated focal points;
- Assist in the evaluation,



configuration and installation of new releases in accordance with established configuration management standards;
- Assist in applications structural changes required during system upgrades;
- Assist in the deployment of tools and in the implementation of processes to assist in operational support;
- Assist in responding to application-related queries from end users in remote locations;
- Facilitate knowledge transfer to Tier-1 and deliver end-user training sessions on the application functionality.
- Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings;
- Provide standby and on‑call 24×7 support, and work in shifts when requested;
- Provide other ad hoc support either within your team or in other teams as required – this includes the participation in special projects or support to se

📌 Application Support Technician (Valencia)
🏢 Trigyn Technologies
📍 Valencia