Operations Customer Expert Spanish Market + UK |
Portugal Support one of the world's most recognized entertainment
brands and help our members get the most out of their experience.
Are you fluent in Castilian Spanish and also speak Basque,
Catalan/Valencian, or Galician ? Do you enjoy solving problems,
communicating with people, and working with digital products? This
opportunity puts you at the heart of the customer experience for a
integral streaming service, where every interaction is a chance to
turn a question or issue into a positive customer experience. Your
role As an Operations Customer Expert, you will be one of the first
points of contact for customers across the supported
Spanish-speaking markets and the UK. You will help customers with a
wide range of questions — from account and billing issues to
technical troubleshooting — while providing clear, professional and
empathetic support. You will join a multicultural, collaborative
customer support team working with an internationally recognized
entertainment brand. What you will do Provide professional,




friendly and empathetic customer support Handle account management
and billing inquiries Troubleshoot common technical issues and
guide customers towards effective solutions Explain our products,
services and features clearly Understand customer needs and
identify the most appropriate solution Resolve inquiries
efficiently while maintaining a high level of customer satisfaction
Provide accurate information and follow established quality
standards Maintain a positive, customer-first approach throughout
every interaction Work effectively with colleagues in a fast-paced,
international environment Language requirements You must have:
Castilian Spanish — full fluency English — B1 or above Plus one of
the following: Basque Catalan / Valencian Galician Your additional
regional language will be used to support the relevant customer
market. Who will thrive in this role? This role could be a strong
match if you: Enjoy

📌 Operations Customer Expert (La Coruña)
🏢 Boeva Tech
📍 La Coruña