Overview
is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more
Our culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
We are looking for an outstanding, English and Hebrew/Spanish speaking, people-oriented Customer Service Representative for our multicultural customer service team in Barcelona

Contract Type: Internal Temporary Worker (ITW) assignment.

This is a complex role, which means you need to be organized, communicative and able to interact with different stakeholders (customers, logistics,



manufacturing and service representatives). Your primary responsibility will be creating and processing sales quotes, but you will be expected to take appropriate ownership to resolve issues throughout the quote to delivery to payment process. You will be supporting customers and stakeholders in the Israeli market.

What will you be doing?
- Managing customer service requests such as end-to-end order status management, for example:
- Order creation based on input from clients and field sales representatives
- Input and tracking of repair and calibration requests
- Managing product changes, exchanges, or returns
- Monitoring end-to-end order process status and ensuring timely closure
- Resolving questions related to invoicing requirements, contract administration, and lease management
- Interfacing with a variety of different parties: clients, sales team, logistics, manufacturing, service technicians to execute custom

📌 Customer Service Specialist (España)
🏢 Keysight Technologies
📍 España