Remote, anywhere in Spain
Start: asap

Requisitos:
- Native or fluent in German (C1 level), with strong proficiency in English (minimum B2) both written and spoken communication
- Knowledge of Spanish is a plus
- Background or experience in IT technologies/products, particularly in Cloud solutions or tools related to Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Microsoft Windows is valuable
- Ability to manage a wide range of customer interactions with professionalism and empathy
- Strong critical thinking and problem-solving skills for effective resolution of issues.

Condiciones:
- Full-time (39 hours) contract, Monday to Friday, 09:00 and 18:00
- Dynamic and multicultural work environment
- Strong focus on work-life balance
- Comprehensive training on the product, advanced technologies,



and in-demand skills in the market
- Guidance and tools to reach career potential

Obligaciones:
- Provide technical support and assistance for a project with a leading software development company
- Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively
- Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction
- Offer guidance and solutions to clients, ensuring timely and accurate resolution of technical challenges
- Contribute to the continuous improvement of processes and provide valuable insights based on technical expertise.

📌 Technical Support Advisor with German (España)
🏢 Personalbüro U. Herrmann
📍 España