Contract: 6-month fixed-term contract | Start date: Early October / ASAP
At Médiaperformances, we have launched our Retail Media business in Spain .
As part of a 5-month fixed-term contract to cover maternity leave , we are looking for an Operations Manager to oversee in-store deployments, ensure high service quality and build robust processes to support rapid and sustainable growth.
This is a key role within the Spanish business: you will act as the country’s operational point of contact , with a direct impact on execution, quality and the experience of our retail partners and clients.
Your mission
Deployment & Operations
- Oversee the deployment of equipment across stores and retail chains (pre-installation site visits, installation monitoring, etc.)
- Coordinate local service providers and establish clear governance and ways of working
- Act as the operational point of contact between retailers, partners and Médiaperformances
- Identify recurring operational issues and implement optimisation and improvement plans (quality, timelines, coordination)
- Manage stock and equipment, including inventory management and after-sales service
- Support the identification and negotiation of local partners when required
Quality & KPIs
- Monitor operational KPIs and drive continuous improvement across retailers and at country level
- Coordinate alerts and escalations with the Country Manager and the French Operations team
- Conduct field audits and ensure regular monitoring of service quality
The profile we are looking for
- At least 5 years of experience in operations , ideally in environments involving physical deployments and partner/vendor coordination
- A hands-on, technically minded operational profile
- Excellent command of Microsoft Office (Excel, PowerPoint and Word are essential)
- B2/C1 level English minimum (French is a plus)
- Strong analytical skills, autonomy, rigour, responsiveness and excellent commun