We are looking for a Researcher to join our Digital Bank Strategy team in Madrid . You will be responsible for understanding customer needs, behaviours, market trends, and competitive dynamics, translating research findings into actionable insights that inform strategic, product, and design decisions. The role has a strong international focus, with particular relevance to German-speaking markets .

Analyse surveys, data, and KPIs to generate actionable insights. Conduct competitor benchmarking and market research within digital banking and fintech. Collaborate closely with strategy, product, design, marketing, and data teams.

Support research projects involving German-speaking markets and customers.

Use Google

Sheets/Excel and Google Apps Script for data analysis and process automation. 3–6 years of experience in User Research, Market Research,



Behavioural Analysis, or a related field. Advanced proficiency in Google Sheets/Excel and Google Apps Script .

Experience in competitor analysis and benchmarking. High proficiency in German and professional fluency in English are essential. Spanish is a plus.

Experience in fintech, digital banking, or financial services is a plus. Familiarity with tools such as Dovetail, Maze, Typeform, Figma, or Airtable is desirable. Bachelor's or Master's degree in Psychology, Sociology, Anthropology, Marketing, Data Science, Economics, Business, Design, or a related field. Exposure to international projects and German-speaking markets .

📌 Experience Designer- Researcher (Madrid)
🏢 RealNaut
📍 Madrid