Dutch Speaking Customer Support Specialist

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About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career-defining opportunities within the Customer Support Services sector, ensuring every candidate finds a role that aligns with their professional ambitions and lifestyle preferences.

Job Overview

We are currently seeking a talented individual for the Dutch Speaking Customer Support Specialist position in Bulgaria. This is a unique opportunity to join a vibrant, multinational team in Sofia, where you will provide high-quality assistance in a fast-paced Customer Support Services environment while enjoying a fully supported international career transition.

Key Responsibilities

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- Deliver exceptional omnichannel support to Dutch-speaking clients, maintaining the highest standards of the Customer Support Services industry

- Resolve complex inquiries and technical issues through effective communication and proactive problem-solving

- Maintain detailed and accurate records of all customer interactions in the company database

- Collaborate with international teams to optimize workflows and enhance the overall customer experience

- Stay updated on product knowledge and service policies to provide accurate and relevant information to clients

- Consistently meet and exceed individual and team performance targets to ensure service excellence





- Contribute to the positive and collaborative culture of the Sofia office

Requirements

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- Native or fluent Dutch (spoken and written) is mandatory for this role

- Valid EU passport is required for all candidates seeking Dutch-speaking jobs in this location

- Strong proficiency in English to ensure effective communication within our general team

- Passion for Customer Support Services and a genuine desire to help others

- Excellent interpersonal skills and a professional attitude toward client relationship management

- Availability to relocate on-site to Sofia for this career-defining opportunity

Benefits

What We Offer

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- Competitive Monthly Salary

- Fully Paid Training

- Health Insurance

- Fully Paid Relocation Package (flight, transfer, hotel) to ensure a seamless move to Sofia

- Monthly Performance Bonus for high-achieving team members

- Vibrant, multicultural work environment with excellent career growth prospects

- And Much More..

Life in Bulgaria

Choosing to pursue one of our Dutch-speaking jobs means embracing the unique charm of Bulgaria. As a hub for international professionals, Bulgaria offers a perfect blend of historic architecture, modern amenities, and a Mediterranean-influenced climate that makes living in Sofia an incredible experience for expats. xcskxlj

Beyond the professional benefits, you will enjoy a high quality of life in Bulgaria, characterized by affordable living, a rich culinary scene, and a welcoming local culture. We handle all logistics, meaning your relocation to Bulgaria is entirely stress-free, allowing you to focus on your new Dutch Speaking Customer Support Specialist position in Bulgaria from day one.

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📌 Dutch Speaking Customer Support Specialist - Work In Sofia, Bulgaria (España)
🏢 Mercier Consultancy MD
📍 España