Overview
The Finance Operations Manager is responsible for the end-to-end execution and management of finance operations, ensuring efficient, accurate and scalable processes across Accounts Payable (AP), Accounts Receivable (AR), billing, and operational treasury. This hands‐on operational role focuses on execution, process efficiency, incident management, and operational performance, supporting business operations and maintaining high data accuracy.ResponsibilitiesEnd-to-End Finance Operations Ownership: own and manage day-to-day finance operations, including AP, AR, billing, and operational treasury.Manage end-to-end billing processes, including invoice validation, purchase order matching, and payment execution.Ensure accurate and timely execution of all transactional finance activities.Perform and supervise key reconciliations between operational systems and accounting.Oversee the operational month‐end close from an execution perspective.Monitor overdues and ensure proper follow‐up on outstanding balances.Operational Process Management & Efficiency: improve, standardize, and document finance operational processes to increase efficiency and reduce errors; identify bottlenecks and lead corrective actions; drive automation initiatives and continuous process improvement; embed operational controls in day‐to‐day workflows; participate in transition or implementation of financial and operational systems.Incident Management & Operational Control: monitor and manage finance operational incidents across AP, AR, billing, and treasury; ensure timely resolution of invoicing, payment, and reconciliation issues; manage incidents with vendors and clients; track and elevate critical issues; perform root cause analysis and implement corrective actions; maintain structured tracking until resolution.Management of Finance Operations Teams: lead and manage AP, AR, billing, treasury teams; allocate resources, manage workloads, ensure service levels, drive accountability,



maintain operational discipline and continuous improvement mindset.Operational KPIs & Performance Management: define, monitor, and improve operational KPIs (DSO/DPO, billing error rates, payment cycle times, aging balances, backlog, incident resolution performance); ensure visibility, corrective actions, support KPI automation and reporting tools.Stakeholder & Business Coordination: act as key interface between finance (GL/Controlling), operational teams (AP/AR), business units/agencies; ensure alignment on timelines and requirements; support business teams in operational finance topics (POs, billing, client setup, compliance).Systems, Scale & Continuous Improvement: participate in ERP implementations, system upgrades, and process standardization; lead transitions to centralized or Shared Services Center models; ensure data quality and operational consistency; work with tools such as ERP, ARIBA, Altair/pliance and Audit Support: ensure adherence to internal policies and financial controls; maintain integrity of documentation; provide operational support during audits; coordinate delivery of documentation and resolve audit queries related to operations; ensure readiness of processes and data for audits.Key CompetenciesStrong execution mindset and operational ownership.Ability to manage high-volume, transactional environments.Hands‐on problem solving and incident resolution.Strong focus on efficiency and process improvement.Leadership of operational teams.High attention to detail and data quality.Ability to work in fast‐paced, complex environments.Clear and effective communication with cross‐functional teams.Experience & RequirementsBachelor's degree in Finance, Business Administration, Accounting or similar.Proven experience in finance operations (AP, AR, billing, treasury).Experience managing operational finance teams.Experience in high‐volume or complex operational environments.Strong experience in process improvement and operational efficiency.Experience working with ERP systems and financial tools.Experience in Shared Services Center (SSC) environments is highly desirable.Advanced Excel and financial systems knowledge.Fluent English (required).

📌 Financial operations manager (Madrid)
🏢 Publicis Re:Sources
📍 Madrid