07 ago
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Preply
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Barcelona
ph3People Operations Lead /h3 h3Location /h3 pBarcelona /p h3Employment Type /h3 pFull time /p h3Location Type /h3 pHybrid /p h3Department /h3 pPeople /p h3We power people’s progress. /h3 pAt Preply, we’re all about creating life‑changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human‑led, tech‑enabled – and it’s creating real impact. /p pWe’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human‑led, AI‑enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries – and we’re only getting started. As a category‑defining company, we’re shaping what the future of learning looks like at global scale. /p pEvery Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day. /p h3Meet the team! /h3 pThe People team is responsible for the entire lifecycle of the employee journey at Preply. This includes everything from onboarding and offboarding, compliance, total rewards and benefits, HR systems and analytics, as well as key People projects related to employee engagement, career development and frameworks, amongst others. /p pWe are looking for a strategic and hands‑on People Operations Lead to join our People Operations team. You will own and scale People Ops globally, lead a team, serve as the go‑to expert for operational excellence, and optimise our mobility program. What you build here will directly shape how Preply scales, and how our people experience that journey at a company redefining education on a global scale. /p h3What you’ll do: /h3 h3Core People Operations /h3 ul liShape the future operating model of People Operations at Preply as we continue scaling globally. /li liLead end‑to‑end employee lifecycle processes globally – onboarding, offboarding, contract changes. /li liDesign and scale People Ops processes and policies suited to a fast‑growing, distributed general organisation. /li liMaintaining up‑to‑date employee records and documentation. /li liAct as a first point of contact for employee queries related to HR operations across your regions. /li liCoordinate with Legal, Finance, IT, and People teams to ensure correct documentation and processes. /li /ul h3Leadership /h3 ul liLead and mentor a People Ops team while remaining hands‑on in day‑to‑day execution. /li liCoach and develop team members, setting clear expectations and supporting high performance.
/li liBalance strategic thinking with operational delivery – comfortable moving between both. /li /ul h3Operational Excellence /h3 ul liDrive a high‑quality employee experience through efficient, scalable, and people‑centered operations. /li liDesign and own automation across People Ops workflows – identify high‑frequency manual processes (onboarding triggers, contract generation, offboarding checklists) and eliminate them through tooling or scripted logic. /li liBuild and iterate on AI‑native workflows – use LLMs and agentic tools to handle routine employee queries, ticket triage, and policy lookups; reduce resolution time without adding headcount. /li liTrack and report on key People Operations metrics; use data to identify gaps and drive improvements. /li /ul h3Stakeholder Management /h3 ul liBuild strong partnerships with senior leaders and cross‑functional teams across the business. /li liTranslate complex policies and employment requirements into clear, actionable guidance. /li liWork effectively across international, distributed teams in a fast‑paced environment. /li /ul h3Mobility Immigration /h3 ul liManage UK visa and sponsorship processes, including Skilled Worker visas and right‑to‑work compliance. /li liCoordinate global mobility programmes in partnership with legal and immigration vendors. /li liAdvise internal stakeholders on relocation processes and immigration requirements. /li liPartner with team to optimise mobility processes globally. /li /ul h3What you need to succeed: /h3 ul liExtensive experience in optimizing People Operations, including employee lifecycle management, policies. /li liProven ability to design and scale People Ops processes in fast‑growing or global environments. /li liExperience leading and mentoring a team while remaining hands‑on in execution. /li liStrong coaching skills with a track record of developing high‑performing People Ops team members. /li liAbility to balance strategic thinking with operational delivery. /li liExperience managing visa and sponsorship processes (e.g. Skilled Worker visas). /li liFamiliarity with global mobility programmes and coordination with legal/immigration partners. /li liData‑driven mindset with ability to track and improve key People metrics. /li /ul h3Why you’ll love it at Preply: /h3 ul liAn open, collaborative, dynamic and diverse culture.
/li liA generous monthly allowance for lessons on Preply.com, plus a Learning Development budget and dedicated time for self‑development. /li liA competitive financial package with equity, leave allowance and health insurance. /li liAccess to free mental health support platforms. /li liThe opportunity to shape the lives of learners and tutors through language learning and teaching in 175 countries (and counting!). /li /ul h3Our Principles /h3 ul liCare to change the world – We are passionate about our work and care deeply about its impact to be life‑changing. /li liWe do it for learners – For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. /li liKeep perfecting – To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. /li liNow is the time – In a fast‑paced world, it matters how quickly we act. Now is the time to make great things happen. /li liDisciplined execution – What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilise our resources efficiently. /li liDive deep – We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions. /li liGrowth mindset – We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks. /li liRaise the bar – We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high‑performing teams that can make a real difference. /li liChallenge, disagree and commit – We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made. /li liOne Preply – We prioritise collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress. /li /ul h3Diversity, Equity, and Inclusion /h3 pPreply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed‑Tech company. That means that Preply will consider all applications for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. /p /p #J-18808-Ljbffr
📌 People Operations Lead Location: Barcelona
🏢 Preply
📍 Barcelona