Please note: It is ON-SITE role based in Limassol(we provide relocation).

Work from the office in Limassol.

Fluent English is a must.

Mayflower is a profitable technology company with more than 10 years of industry experience.

We build and operate large-scale products that handle millions of interactions every day, creating seamless experiences for users across the globe.

Right now we are looking for a IT Administrator to join our team.

Key Responsibilities: * Lead high-level incident resolution and service optimization, handling escalated tickets from Level 1 and Level 2 support teams. * Conduct root cause analysis for complex issues, implement proactive monitoring to minimize downtime, and ensure SLA compliance across all IT services. * Collaborate with end-users, vendors, and stakeholders to deliver reliable, scalable solutions. * Mentor junior team members on best practices and actively contribute to service improvement initiatives.

Infrastructure: * Manage and optimize core IT infrastructure, including physical/virtual servers, cloud environments, networking (switches, firewalls, VPNs), and virtualization platforms. * Perform capacity planning, performance tuning, security hardening, and disaster recovery testing. * Deploy and maintain infrastructure automation tools (e.g., Terraform) to ensure high availability and scalability for enterprise systems.

Backup & Recovery: * Maintain enterprise backup and recovery strategies, ensuring data integrity, encryption, and offsite replication. * Coordinate failover procedures and conduct periodic restore drills.



* Monitor backup success rates, retention policies, and recovery time/point objectives (RTO/RPO) to mitigate risks and ensure business continuity.

Job requirements: You’ll thrive here if you have * 5+ years of relevant IT administration experience. * Advanced English level. * Solid understanding of IT infrastructure as a service to internal users. * Strong background in system administration and network engineering. * Practical experience managing VPNs, SaaS systems, and user access lifecycles. * Proven ability to lead end-user support (both in-person and remote) with structured processes. * Experience with procurement and vendor management.

Nice to have: * Experience implementing SaaS management optimization tools. * Experience with network monitoring and alerting systems. * Background working with network integrators or communication service providers. * Proficiency with Cisco routers, switches, firewalls, wireless APs, and controllers. * Cisco certifications (CCNA or higher). * Experience with JAMF Pro and Apple ecosystem management. * Experience with Intune and Windows ecosystem management. * Familiarity with video conferencing solutions (e.g., Polycom, Logitech).

What We Offer:



* EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. * EU passport.

Opportunity to obtain an EU passport after 4 years of residence * Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. * Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. * Private medical insurance for you and your family * Corporate mobile plan (unlimited in Cyprus with roaming included) * Mindfulness & well-being support, including psychological assistance with 50% coverage. * 50% coverage of school and kindergarten fees for your children. * Fully covered sports benefits, and also access to in-house electric scooters and bike rentals * Professional growth support: language courses, conferences, training programs, and coaching. * Peer recognition program: receive and share kudos for great work. * A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. * Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. * A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. #J-18808-Ljbffr

📌 IT Support(Relocation to Cyprus) (España)
🏢 Mayflower
📍 España