Responsibilities
¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar.

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- Respond to customer inquiries via email and phone — promptly and professionally

- Analyze errors and resolve issues, including providing clear information and follow-up

- Document interactions and escape complex cases to the appropriate teams

- Independently handle incoming customer requests, including creating tickets for internal tracking

- Take responsibility for follow‑up until reported incidents or errors are resolved

- Handle customer inquiries from Germany, Switzerland, and across Europe

- Serve as an internal first point of contact for operational knowledge of our software

Requirements

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- Background in finance and/or accounting is a plus

- Experience handling a high volume of external customer xqbhyrx inquiries and internal team follow‑ups is a plus

- Ability to manage a variety of high‑frequency tasks

- Structured and detail‑oriented working style

- Fluent in English and German; additional languages are an advantage

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📌 Customer Care Specialist – Spend (Barcelona)
🏢 Jobtailor
📍 Barcelona