Hikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full-line of innovative CCTV and video surveillance products. The product line ranges from cameras and DVRs to video management software. Since its establishment in 2001, Hikvision has quickly achieved a leading worldwide market position in the security industry.

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Hikvision possesses the world's largest R&D; team and state-of-art manufacturing facilities; both allow Hikvision’s customers the benefit of world-class products that are designed with cutting-edge technology.

Key Responsibilities

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- Provide on-site and remote technical support during project implementation (commissioning, validation, and handover)

- Diagnose and resolve complex technical issues in real environments

- Execute product testing, Proof of Concepts (POCs), and technical validations

- Deliver technical training to clients and system integrators

- Coordinate with internal teams (support, pre-sales, sales, product, and R&D;) to ensure smooth project execution and alignment with customer needs





- Identify opportunities for improvement in processes, products, and documentation

- Support technical customizations and project-specific adaptations

- Bachelor’s degree in Engineering (Computer Science, Telecommunications, Electronics, or related field)

- High level of Spanish and English (both written and spoken)

- Catalan is a plus (especially for local customer interaction)

- Experience in technical support or implementation of technology projects

- Strong analytical and problem-solving skills

- Good communication skills, especially in customer-facing situations

- Willingness to travel

Nice to have xqbhyrx

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- Experience with video surveillance systems, electronic security, or networking

- Knowledge of Hikvision products

- Experience working with system integrators or end customers

- Experience troubleshooting complex systems

- Experience in international environments

What we are looking for

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- Hands-on, results-oriented mindset

- Ability to work autonomously in customer environments

- Proactive attitude with a strong focus on problem-solving

- Willingness to learn and grow technically

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📌 Technical Project Support Engineer (Barcelona)
🏢 Hikvision Iberia
📍 Barcelona