Office: Madrid (Spain), Remote (Spain)

La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.
Your mission

As a Solution Manager, you will be part of GoodWe’s technical team, supporting the local team, distributors, and installers. In this role, you will be a key part of the Iberia regional team supporting our sales growth and maintaining customer loyalty.

A typical day involves direct collaboration with key distribution and installation partners, facilitating training sessions, and working closely with our headquarters' service and R&D; teams.

This role offers the opportunity to deeply engage with technical challenges and build strong relationships with internal and external stakeholders (customers, service partners, R&D;, product managers, sales, etc.). Your contributions will be crucial in positioning GoodWe as a Tier 1 service provider in Iberia region.

Your main responsibilities

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- Support the training to internal team, distributors and key installers.

- Act according to service KPIs and processes, with a strong focus on customer satisfaction.

- Provide direct technical support to GoodWe distributors and installers.

- Analyse C&I; projects to offer the best solutions.

- Conduct customer training sessions, both online and in-person.

- Collaborate with the regional team.





- Proactively enhance service processes and tools to boost customer satisfaction and service efficiency.

Your Profile

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- A technical background, such as a bachelor’s degree or professional certification in electrical engineering, communication technology, or a related field.

- Enthusiastic about technology and excited to contribute to the dynamic growth of GoodWe Europe.

- A passion for solving complex technical challenges.

- At least 3 years of experience in technical roles, ideally within a technical or engineering environment.

- Enjoys cross-border collaboration and working with international teams and customers.

- Structured, results-oriented approach with a strong focus on customer service.

- Customer oriented mindset.

- Fluency in Spanish and English is a must; any other European language is an advantage.

- Experience in solar, PV, inverters, energy storage, or the utility sector is an advantage.

- Willingness to travel.

- Valid Category B driver’s license

What we offer

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- Unique opportunity to join a truly diverse, international, ambitious and rapidly growing GoodWe European based team.

- Excellent professional and personal development opportunities in a rapidly growing leading photovoltaic company.

- Passionate work environment with flat hierarchies and fast decision-making. xqbhyrx

- Have fun and do something meaningful that will make a difference!

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📌 Solution Manager Iberia (m/f/d) (Madrid)
🏢 Goodwe
📍 Madrid