Responsibilities

- Make outbound customer calls to promote and sell services.
- Create, maintain, and update a customer database with complete information.
- Consolidate and build the customer base.
- Record outbound call history and customer responses in detail.
- Ensure consistent customer follow-up.
- Monitor competitors’ products or services and develop selling strategies.
- Handle customer needs and inquiries.

Requirements
- Language Skills: C2 level of one or several Nordic languages with advanced English skills. Multilingual abilities are a plus due to the multilingual nature of the Nordic market.
- 20 months sales experience is preferred.
- Strong capability to manage tasks autonomously and achieve goals without constant oversight.
- CRM Experience: strong CRM experience, capable of effectively utilizing CRM tools to enhance customer engagement and drive sales.
- Communication Skills: strong communication skills, capable of effectively conveying information and engaging stakeholders at all levels.
- Goal-Driven: comfortable in a goal-driven environment and attaining goals with a broader team.
- Presentation Skills: good communication and presentation skills, both written and verbal.
- Proactive Attitude: goal-oriented, self-motivated individual who is confident and proactive.
- Team Collaboration: able to work independently within a team environment.
- Business Acumen: strong business acumen, capable of understanding complex business environments and making informed decisions.
- Proficient in conducting competitor analysis and offering insights to support strategic decision-making
- Customer Focus:



customer-driven and focused on providing a good customer experience.
- Specialized Skills for Nordic Market:
- Market Understanding: Clear understanding of the Nordic market, including cultural nuances and business practices.
- Strategic Thinking: capability to identify and target companies with growth potential.
- Problem-Solving: complex problem-solving skills to navigate complex contexts.
- Analytical Skills: proficiency in analyzing market trends and customer data.
- Relationship Building: ability to build and maintain relationships with key stakeholders in the Nordic market.
- Ability to unlock substantial opportunities within a market brimming with potential for expansion.
- Nordic cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
- Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
- Demonstrate a strong understanding of the existing digital marketing ecosystem in each Nordic country and be able to position Google Ads as a valuable and integrated solution.
- Ability to manage more sophisticated questions about ROI and integration with other platforms.
- Regulatory Knowledge: awareness of local regulations,



especially regarding data privacy (e.G., GDPR), to ensure compliance in all outreach activities.
- Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection. xhfqzwm

Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas, and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem-solving and opportunity identification

Hard Skills
- Competitor Analysis
- Market Understanding
- Analytical Skills
- Problem-Solving
- Strategic Thinking

Soft Skills
- Communication Skills
- Proactive Attitude
- Team Collaboration
- Emotional Intelligence
- Solution Orientation

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📌 Sales Development Representative, Swedish Speaking – Google Ads Products (Barcelona)
🏢 Jobtailor
📍 Barcelona