SupportYourApp seeks a CX AI Automation Specialist to transform client processes into intelligent automation. You will assess existing support platforms, design AI-driven roadmaps, and implement chatbot, NLP, auto-triage, and agent assist solutions to boost CSAT and efficiency.
You will collaborate with clients to audit ticketing workflows, SLAs, and KPIs while translating complex findings into actionable recommendations for diverse stakeholders. Remote work is available.
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