Take a step inside the world of Postal Mail. Bing Technologies is seekinga Full Time Senior Operator to join our team. Reporting to the National Production Manager, you will play a key leadership role in the day-to-day operation of our production facility. This hands-on position combines technical aptitude, people leadership and production coordination to ensure work is completed safely, accurately and on time.
You will support and mentor a Production Operator while ensuring our production equipment and processes continue to operate efficiently. If you want a stable career with us, succeeding as a Senior Operator opens exciting pathways for advancement into a Site Supervisor role.
About the role
Coordinate and supervise the daily activities of Production Operators.
Provide training, guidance and ongoing support to team members.
Escalate production issues promptly to the Production Management team.
Operate, monitor and maintain digital production printers.
Load and replenish paper and consumables to minimise machine downtime.
Maintain high print quality standards through regular quality checks.
Operate mailing inserter equipment efficiently and accurately (full training provided).
Ensure C4 mail jobs are processed and verified in accordance with company procedures.
Process return mail within required timeframes.
Complete general warehouse duties including pallet jack and electric walkie stacker operation.
Ensure all customer work is dispatched daily and Service Level Agreements (SLAs) are achieved.
Minimise stock waste and production spoilage.
Troubleshoot equipment issues and arrange maintenance where required.
Monitor production reporting and complete daily, weekly and monthly reporting requirements.
Maintain stock levels and coordinate stock replenishment.
Keep the production facility clean, organised and secure.
Complete production documentation and system records accurately.
Report workplace hazards and incidents in accordance with company procedures.
Full training will be provided, alongside our SOPs, no previous experience necessary.
About You
Previous experience in a print, mail, manufacturing or production environment desirable but not essential.
Strong problem-solving and decision-making skills.
Excellent organisational and time management skills.
High attention to detail and commitment to quality.
Ability to work under pressure and consistently meet deadlines.
Good literacy and numeracy skills.
A positive, respectful and professional attitude.
The ability to work independently while also leading a collaborative team.
Active and fit, ability to stand on feet for lengthy periods as well as lifting up to 18kgs.
Ability to use a pallet jack and walkie stacker preferred but full training will be provided.
*Note* Successful Police security check required before commencement (Bing Technologies provided, and covers cost).