Partner Success Manager at Scopely.

About the role

We are seeking a dedicated Partner Success Manager to join our dynamic team in Barcelona, Spain. In this role, you will play a crucial part in the development of a yet-to-be-announced cross-platform Strategy/MMO game that features a prominent intellectual property. As the primary liaison between our creative teams and external brand partners, you will ensure that projects are aligned and delivered smoothly. This position operates in a hybrid model, requiring three days of in-office work each week.

Key facts

Location: Barcelona, Spain Engagement: Hybrid (3 days per week in-office)

What you'll do

- Oversee the entire lifecycle of relationships with intellectual property licensors, starting from their onboarding and continuing through to ongoing project delivery.
- Act as the main contact for external partners, fostering trust and ensuring open lines of communication.
- Address and resolve any discrepancies between partner expectations and the creative vision, collaborating closely with senior stakeholders.
- Manage the complete submission pipeline for artistic, narrative, and game design assets, ensuring timely and accurate delivery.
- Guarantee that all project deliverables adhere to internal quality benchmarks prior to entering the production phase.
- Collaborate with various internal teams, including Art, Narrative, and Leadership, to eliminate potential bottlenecks in the workflow.
- Maintain comprehensive tracking of submissions, approval processes, and risk management through effective project management tools.




- Develop and implement strategies to enhance partner engagement and satisfaction throughout the project lifecycle.
- Provide regular updates and reports to stakeholders regarding project status, potential risks, and partner feedback.
- Facilitate meetings and discussions with partners to align on project goals and timelines.
- Work closely with the creative teams to ensure that all partner feedback is integrated into the project effectively.
- Continuously seek opportunities for process improvement and innovation in partner management practices.

Requirements

- Demonstrated experience in partner management, production, or a related role that emphasizes relationship building and maintenance.
- Proven ability to manage relationships with external partners and oversee delivery schedules from start to finish.
- Familiarity with navigating external submission processes while ensuring internal workflows remain intact.
- Excellent communication skills, particularly in closing feedback loops and tracking project progress.
- Capability to translate both technical and creative requirements into understandable terms for external stakeholders.




- Strong organizational skills with the ability to juggle multiple projects and deadlines simultaneously.
- Experience in conflict resolution and adeptness at managing competing priorities effectively.

Nice to have

- A background in the gaming industry or related fields such as entertainment, media, or technology.
- Previous experience collaborating with intellectual property licensors, brand partners, or rights holders.
- Understanding of how to integrate licensed intellectual property into live service game content pipelines.
- Experience working on large-scale Strategy or MMO projects, contributing to their success.
- A genuine passion for gaming and a commitment to fostering long-term player engagement.

Skills & tools

- Proficiency in JIRA for project management and tracking.
- Familiarity with Confluence for documentation and collaboration.
- Experience with project tracking and workflow management tools to streamline processes.

Practical notes

- Scopely does not request any payment or financial details during the hiring process.
- All official communications will originate from an email address that ends with @scopely.com.
- Candidates are encouraged to verify their applications through the official Scopely website to ensure authenticity.

Join us at Scopely and be part of a team that is passionate about creating engaging gaming experiences. If you are a proactive and skilled Partner Success Manager looking to make a significant impact in the gaming industry, we would love to hear from you!

#J-18808-Ljbffr

📌 Partner Success Manager (Barcelona)
🏢 Scopely
📍 Barcelona