Please note: It is ON-SITE role based in Limassol(we provide relocation).

Work from the office in Limassol.

Fluent English is a must.

Mayflower is a profitable technology company with more than 10 years of industry experience. We build and operate large-scale products that handle millions of interactions every day, creating seamless experiences for users across the globe.

Right now we are looking for a IT Administrator to join our team.

Key Responsibilities:

- Lead high-level incident resolution and service optimization, handling escalated tickets from Level 1 and Level 2 support teams.
- Conduct root cause analysis for complex issues, implement proactive monitoring to minimize downtime, and ensure SLA compliance across all IT services.
- Collaborate with end-users, vendors, and stakeholders to deliver reliable, scalable solutions.
- Mentor junior team members on best practices and actively contribute to service improvement initiatives.

Infrastructure:

- Manage and optimize core IT infrastructure, including physical/virtual servers, cloud environments, networking (switches, firewalls, VPNs), and virtualization platforms.
- Perform capacity planning, performance tuning, security hardening, and disaster recovery testing.
- Deploy and maintain infrastructure automation tools (e.g., Terraform) to ensure high availability and scalability for enterprise systems.

Backup & Recovery:

- Maintain enterprise backup and recovery strategies, ensuring data integrity, encryption, and offsite replication.
- Coordinate failover procedures and conduct periodic restore drills.




- Monitor backup success rates, retention policies, and recovery time/point objectives (RTO/RPO) to mitigate risks and ensure business continuity.

Job requirements:

You’ll thrive here if you have

- 5+ years of relevant IT administration experience.
- Advanced English level.
- Solid understanding of IT infrastructure as a service to internal users.
- Strong background in system administration and network engineering.
- Practical experience managing VPNs, SaaS systems, and user access lifecycles.
- Proven ability to lead end-user support (both in-person and remote) with structured processes.
- Experience with procurement and vendor management.

Nice to have:

- Experience implementing SaaS management optimization tools.
- Experience with network monitoring and alerting systems.
- Background working with network integrators or communication service providers.
- Proficiency with Cisco routers, switches, firewalls, wireless APs, and controllers.
- Cisco certifications (CCNA or higher).
- Experience with JAMF Pro and Apple ecosystem management.
- Experience with Intune and Windows ecosystem management.
- Familiarity with video conferencing solutions (e.g., Polycom, Logitech).

What We Offer:





- EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
- EU passport. Opportunity to obtain an EU passport after 4 years of residence
- Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
- Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
- Private medical insurance for you and your family
- Corporate mobile plan (unlimited in Cyprus with roaming included)
- Mindfulness & well-being support, including psychological assistance with 50% coverage.
- 50% coverage of school and kindergarten fees for your children.
- Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
- Professional growth support: language courses, conferences, training programs, and coaching.
- Peer recognition program: receive and share kudos for great work.
- A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
- Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
- A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.

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📌 IT Support(Relocation to Cyprus) (España)
🏢 Mayflower
📍 España