Chegg, Inc. is seeking a Customer Service Representative for Busuu to handle English and a second language queries via email and live chat. You will respond to user inquiries, ensuring high satisfaction and meeting team SLAs.
Using Zendesk, manage a large volume of emails and live‑chat sessions, resolve issues, and upsell Premium subscriptions. You will identify customer needs, log bugs for Technical and Education teams, and handle refunds per policy.
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📌 Multilingual Customer Support Rep (6-Month FTC) | Flexible Hours (España)
🏢 Chegg
📍 España
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.