Company description

EFT-Systems GmbH works in the exciting and growing market of renewable energies. The growing team at EFT-Systems has set itself the goal of offering the best technical support for BYD energy storage systems that are being looked after.

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Tasks:

- Technical customer service for customers (by phone / email)

- Analysis and identification of error patterns

- Technically competent support for commissioning and ongoing operation of the energy storage system

- Independent processing of tickets through to finding the solution (including independent ordering of spare parts, if necessary)

- delivering trainings to installers (e.g webinar)

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Profile:

- Previous experience in customer service or in electrotechnical area is valued

- A general understadning of (electro-)technical topics (e.g voltage, current, cabling)

- Good communication skills, positive attitude, team spirit and quality awareness





- Very good knowledge of German (the language must be understood safely, even with technical topics and in some cases a strong dialect)

- Good knowledge of English (or other languages) is an advantage

- Working model: working from home (home office)

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Perspective:

- Interesting tasks in a committed team and a company that is constantly developing with the young and growing market of renewable energies

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If possible, please send your CV in English or German. Please indicate your salary expectation per year when applying.

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Interested? --> We are looking forward to your application!

Job Type: Full-time

Application Question(s):

- Please indicate your salary expectation gross per year

Language:

- German (Required)
- English (Preferred)

Work Location: Remote

📌 Technischer Support auf Deutsch (Homeoffice) - EFT Systems, Service Partner von BYD (España)
🏢 EFT-SYSTEMS
📍 España