We are seeking a Sales Associate to join our exceptional team at Christian Dior Couture, in our Barcelona Paseo de Gracia boutique.

La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.

As a Dior Ambassador, the Sales Associate is responsible for contributing to the brand’s sales growth within the store, representing the brand’s values, and consistently delivering outstanding customer service.

Job Responsibilities
Sales

-

- Achieve sales objectives through the effective use of sales techniques.

- Demonstrate strong product expertise, engage clients through the details and stories of our products.

- Know the daily objectives and Key Performance Indicators (KPI).

- Identify customer expectations and advise them on products as well as add‑on sales.

- Provide a retail ceremony to all customers and go the extra mile.

- Understand how to handle customer database and clienteling.

Management of the Relationship with Clients

-

- Ensure a welcoming client‑focused environment, which includes offering best‑in‑class service, in person, over the phone and through electronic communication.

- Develop local and international client book with the ability to recruit and develop top clients.





- Problem‑solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client.

Back‑Office Support

-

- Contribute to product reception, quality control before sale, and update the stock after sales, when necessary.

- Elaborate and supervise product feedback.

- Prepare a delivery and the essential elements for the products’ packaging and wrapping.

Requirements

-

- Preferred experience of at least 5 years in fashion and luxury boutiques.

- Knowledge of the products and the selling techniques.

- University education or a Fashion school degree.

- Fluent in Catalan, Spanish and English (other languages are a plus).

- Office 360 and other basic knowledge of digital software.

Soft & Interpersonal Skills

-

- Ambition to grow in luxury retail and take upon different challenges and new responsibilities.

- Positive and kind attitude.

- Team‑working attitude.

- Committed, versátil and willing to learn.

- Strong drive for business results with a passion for creativity, fashion and the Maison.

- Working by objectives and time management skills in a fast‑paced environment.

- Strong communication skills, empathy, and agile mindset.

- Ability to develop lasting relationships with people through strong communication. xqbhyrx

Christian Dior Couture is committed to inclusion and diversity in all its forms.

#J-18808-Ljbffr

📌 Sales Associate Barcelona
🏢 CHRISTIAN DIOR COUTURE
📍 Barcelona