ph3WOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATION? JOIN US AS FRONT OFFICE AGENT AT NOVOTEL VALENCIA LAVANT. /h3h3ABOUT ODYSSEY /h3pWe are Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous integral hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality. /ph3ODYSSEY CULTURE /h3pYou’ll be joining a fast-moving, ambitious and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we’ll be a good fit. We pride ourselves on with a collaborative mindset. /ph3THE POSITION /h3pNovotel Valencia Lavant is seeking a highly motivated and experienced Front Office Agent to join our team. As a Front Office Agent, your primary focus would be on providing excellent customer service and ensuring smooth and efficient front office operations. /ph3YOUR KEY RESPONSIBILITIES /h3ulliGreet guests with a warm and friendly attitude.



/liliEnsure a smooth check-in/out process for all guests in line with brand standards. /liliMaintain accurate guest records, including personal information, payment details, and preferences. /liliComply with hotel security, fire regulations, and all health and safety legislation. /liliHandle complaints in a professional manner. /li /ulh3HOW YOU’LL DO IT /h3ulliWorking in a dynamic environment where every day is unique. /liliBeing a warm and helpful communicator and guest-oriented. /liliWorking independently and flexibly. /liliBeing a proactive team player. /liliWith an energetic and representative attitude. /li /ulh3WHAT YOU'LL BRING /h3ulliPrior experience in a similar role within the hotel industry. /liliExcellent communication and interpersonal skills. /liliAbility to handle multiple tasks and prioritize effectively. /liliExceptional problem-solving skills. /liliFlexibility to work in shifts, including weekends and holidays. /liliKnowledge of Opera and Microsoft Office is preferred. /liliEnglish and Spanish essential. /li /ulh3WHY THIS ROLE AT ODYSSEY? /h3ulliMarket-competitive salary. /liliVacation days as per Hotelier Agreement. /liliA dynamic and enthusiastic team - a culture where great colleagues become true friends. /liliYour personal development taken seriously. /liliRoom for your ideas and creativity - your vision is important to us. /liliWorking from a beautiful location, as all our hotels are well designed. /li /ul /p #J-18808-Ljbffr

📌 Receptionist (Valencia)
🏢 Odyssey Hotel Group
📍 Valencia