ppWe are looking for a Customer Service Representative to join our Medical Products Team in Barcelona. The perfect candidate should love to deliver functionally excellent customer service in different languages. /ph3About The Role /h3pWe are looking for a Customer Service Representative to join our Medical Products Team in Barcelona. The perfect candidate should love to deliver functionally excellent customer service in different languages. /ppThis is a temporary position for 12 months and will be located in Barcelona, with the possibility of a hybrid work arrangement. /ph3Responsibilities /h3ulliResponsibility for the entire order fulfilment process – receiving and processing orders including emergency orders, using ERP systems /liliArranging deliveries in cooperation with our European warehouse and processing invoices through liaison with our European Accounting Service Centre /liliProviding our customers with basic product and pricing information. Daily interaction with mainly hospitals and clinics, as well as a variety of internal customers,



located across the countries /liliAbility to communicate proficiently in the appropriate language and engage effectively across cultures, as well as adapt to the country specific processes /liliGiving input on ways to improve the quality of our business leading to better efficiency and enhanced quality of service /li /ulh3Required Qualifications /h3ulliProven Customer Service experience in an international environment /liliProactive problem solver with flexibility and the ability to multi task /liliHigh attention to detail, as well as excellent organizational skills and time managerial skills /liliAbility to manage, organize and prioritize own workload /liliCommitted to quality and providing a professional and responsive customer experience, supporting Gore´s business results /liliOpen communication, resilient and impact aware /liliFlexibility to work in different teams, depending upon business needs /liliSkilled in working with ERP/IT systems, plus experience of eCommerce solutions is very welcome /liliFluent in German and English /li /ul /p #J-18808-Ljbffr

📌 Customer Service with German - Hybrid (Cataluña)
🏢 W. L. Gore & Associates
📍 Cataluña