ph3What you´ll do /h3ulliOwn end‑to‑end project management: design, planning, delivery, cost, and outcome evaluation. /liliApply a strong customer‑centric mindset in all stakeholder interactions. /liliAlign closely with Global SC, Regional SC, GBS+, dX, Functions, and Business Units. /liliCollect and analyze customer feedback and market insights (Voice of Customer). /liliOversee CRM system implementation and identify improvement opportunities. /liliContribute recommendations impacting CSX strategy. /liliLead business and IT projects to improve customer experience and process harmonization. /liliSupport customer service initiatives that drive retention and new business. /liliCommunicate local action plans and link them to general CSX strategy. /liliIdentify, evaluate, and implement customer experience improvement projects. /liliDesign and roll out tools, processes, and initiatives aligned to Global CSX. /liliLead cross‑functional and country implementation teams. /liliCollaborate closely with CSX, CoE, GBS+, and Supply Chain teams. /liliDrive continuous improvement through innovation and structured project plans. /liliManage performance using KPIs and reporting tools. /liliSet objectives, monitor progress, and take corrective actions. /liliPlan activities to ensure efficiency, continuity, and customer satisfaction. /liliEnsure compliance with Henkel standards, SHE, and sustainability requirements. /li /ulh3What makes you a good fit /h3ulliBachelor's or Master's degree in Business Administration, International Management, Supply Chain Management, or a related field. /liliFluent English is a must, German/French/Spanish - advantage /lili3–5 years of experience in Project Management, PMO, Management Consulting, or cross‑functional Supply Chain projects.



/liliBasic understanding of end‑to‑end Supply Chain processes, including Customer Service, Logistics, Planning, Sales, and Order Management. /liliStrong stakeholder management and communication skills, with the ability to collaborate across multiple international markets. /liliAdvanced PowerPoint and Excel skills, including creating executive presentations, data analysis, and working with formulas. /liliBasic knowledge of Power BI and hands‑on experience using AI tools (e.g. prompt writing) to improve productivity. /liliExperience in customer‑facing environments, Customer Experience, retail, or B2B business is considered an advantage. /liliProactive, open‑minded, and collaborative team player with a structured approach to project execution and governance. /li /ulh3Some perks of joining Henkel /h3ulliFlexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year /liliDiverse national and international growth opportunities /liliGlobal wellbeing standards with health and preventive care programs /liliGender‑neutral parental leave for a minimum of 8 weeks /liliEmployee Share Plan with voluntary investment and Henkel matching shares /liliMeal Allowance for each worked day /liliHealth insurance paid the employee with a tax exemption /liliWell‑being programme /liliDiscounts on company products /li /ulpAt Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations. /p /p #J-18808-Ljbffr

📌 Project Manager CSX PMO EU (Barcelona)
🏢 Henkel group
📍 Barcelona