ppAt Star Robotics, we design, develop and manufacture autonomous robots for a wide range of real-world tasks. Our mission is to unlock new levels of efficiency by making robots operate and navigate smarter than ever before. /ppWe are currently in a global expansion process and looking to expand our team with a customer-oriented, highly organized Operations Key Account professional who will manage post-sales client relationships, onboarding and day-to-day operations of our robots at client sites. /ppThis role is aimed at someone with at least 3 years of experience in key account management and operations, capable of working with autonomy in a fast-growing, fast-paced startup environment. /ph3What we are looking for /h3pWe are looking for someone passionate about client relationships, with experience managing key accounts and post-sales operations, who knows how to combine excellent client care, operational rigor and commercial vision. /ppYou will work closely with our engineering, product and operations teams to ensure every client has an excellent experience, from onboarding through day-to-day service. /ppbA high level of English is essential for this role /b, as you will be working daily with international clients and partners. We are also looking for someone organized, proactive, with strong negotiation skills, and a genuine passion for client care. /ph3Must-have requirements /h3ulliAt least 3 years of professional experience in Key Account Management, Operations or Customer Success. /lilibFluent/native-level English and Spanish /b, both spoken and written — this is a key requirement for the role. /liliExperience managing clients in a post-sales phase: follow-up, issue resolution and client retention. /liliExperience managing the logistics of shipping,



installation and onboarding of equipment/products at client sites. /liliExperience defining client requirements and managing pilots/service projects. /liliStrong negotiation skills and ability to upsell to existing partners and clients. /liliOrganized, proactive and highly resourceful. /liliAvailability for mobility (client visits, installations, occasional travel). /li /ulh3What we offer /h3ulliThe opportunity to join a fast-growing technology company in the robotics sector. /liliThe chance to take part in the deployment of real autonomous robots, in real-world environments, at a key moment of integral expansion. /liliDirect collaboration with cross-functional teams (engineering, operations, product). /liliA startup environment with real opportunities to grow, learn and take ownership. /liliFull-time position: 40 hours per week. /liliRemuneration based on profile and experience. /li /ulpYou have at least 3 years of experience managing key accounts and post-sales operations, and you enjoy being the link between clients and the company. You have a high level of English and Spanish, are organized, proactive, resourceful and have a natural talent for building relationships, with the confidence to negotiate and upsell to existing partners and clients. You are motivated to be part of a globally expanding project and to help every client have the best possible experience with our robots. /ppRemuneration: Based on profile and experience /ppIf you have at least 3 years of experience in Key Account Management or Operations, are fluent in English and Spanish, and are excited about helping our clients adopt autonomous robotics, we would love to hear from you. /ppLearn more about us: Autonomous Security Robots | Star Robotics /p /p #J-18808-Ljbffr

📌 Operations & Key Account (Madrid)
🏢 STAR ROBOTICS
📍 Madrid