Responsibilities

Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.

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- Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts.

- Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk.

- Identify growth opportunities and develop your portfolio by adding new business opportunities.

- Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.

- Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up‑selling and cross‑selling.

- Develop strong relationships with your clients that will shape their business travel programmes.





- Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.

- Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll‑outs are as smooth as possible.

- Effectively prioritise your time in order to maximise impact in key business areas.

Requirements

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- Dutch Native speaker and fluent in English (C1)

- Previous work experience within the Benelux market

- Account management or customer success previous experience is required.

- Background within a SaaS or travel‑tech business is highly preferred.

- Outstanding presentation & communication skills and the ability to build deep relationships.

- Great prioritisation and time management skills.

- Result oriented mindset while keeping customer satisfaction as your top priority. xcskxlj

- Great ability to analyse and translate data for your customers.

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📌 Account Manager, SMB (Barcelona)
🏢 Jobtailor
📍 Barcelona