06 ago
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Europcar IB
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Gerona
06 ago
Europcar IB
Gerona
ppEuropcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. /ph3Job Description /h3pJoin Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize Sales! /ppAre you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our Network Stations team within the broader Operations function. As a Rental Sales Agent, you’ll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities. This entry-level, counter sales role is perfect for individuals who thrive in a fast-paced environment and are passionate about both service and sales. /ph3Key Responsibilities /h3ulliHandle reservations and process rental agreements with accuracy and professionalism /liliEnsure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish /liliMaximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance /liliUtilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections /liliAdhere to all rental policies and procedures to ensure smooth and compliant transactions /liliAssist customers by identifying any additional services or products that may enhance their rental experience /liliProvide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process /liliSupport branch operations by performing additional duties as requested by management /li /ulh3What We’re Looking For: /h3pSales Background: Proven sales experience in a dynamic,
fast-paced environment /ppProduct Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services /ppStrong customer service skills and the ability to communicate professionally /ppA sales-driven attitude with a focus on meeting and exceeding targets /ppAbility to work efficiently in a fast-paced, customer-focused environment /ppAttention to detail and a commitment to providing accurate and timely service /ppIdeal Experience: Previous experience in a customer-facing or sales role, ideally in retail, hospitality, or automotive sectors /ppDemonstrated ability to achieve or exceed sales targets /ppExperience handling transactions and working with point-of-sale systems /ppFamiliarity with rental agreements or similar customer service documentation is a plus /ph3Skills Competencies /h3ulliExcellent interpersonal and communication skills /liliStrong sales acumen and persuasive abilities /liliHigh level of professionalism and reliability /liliAbility to multitask and stay organized in a busy environment /liliAttention to detail and accuracy in all customer interactions /liliTeam player with a positive, can-do attitude /li /ulpWe welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion or any other dimension of diversity. /ppWe are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. /ppIf you need any accommodations or assistance during the application or interview process, please let us know. /ppTogether, through mutual respect, we can create a more equitable and inclusive future. /ppEuropcar Mobility Group is a integral mobility player, with 75 years of mobility services expertise and a leading position in Europe.
“We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a “value for money” positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. /ppMore info at: /ppAt the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created “L'Abonnement Automobile”: a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company’s success was rapid, as car rental responded to a real need. In 1951, l'Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era! /p /p #J-18808-Ljbffr
📌 Rental Sales Agent (Gerona)
🏢 Europcar IB
📍 Gerona