Client Service Manager - AIFM at Apex Group (Valencia)

Client Service Manager - AIFM at Apex Group (Valencia)

06 ago
|
Apex Group
|
Valencia

06 ago

Apex Group

Valencia

ph3Job Overview /h3pApply for Client Service Manager - AIFM at Apex Group in Valencia, VC, ES. This full‑time on‑site position offers great opportunities for career growth. FundRock is a Pan‑European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue‑chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you. /ph3Responsibilities /h3ulliWork proactively on a portfolio of clients to support the daily activities of the funds under management. /liliAct as main point of contact for the clients for day‑to‑day activities and resolution of any fund‑related queries. /liliSet‑up and lead AIFM service review calls with clients to maintain a strong relationship. /liliEstablish and maintain excellent relationships with each of the fund delegates, including portfolio managers, investment advisors, administrators and depositaries, and participate in service provider quality calls. /liliEnsure compliance with internal and external processes. /liliMaintain the Fund corporate calendar and monitor compliance with deadlines according to internal procedures. /liliUpdate internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information.



/liliEnsure all funds have up‑to‑date policies and procedures that reflect ongoing regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum. /liliPrepare the Operating Memorandum and coordinate internal and external review of such document. /liliLiaise with internal teams to ensure compliance with internal procedures and their proper documentation, such as populating checklists, AML forms, UBO forms, and other fund related reports; resolve issues on missing information with the Client Service Manager when needed. /liliEnsure all investor subscription documents, including side letters, are saved on the client folder; manage the investor side‑letter matrix and resolve any gaps or approaching deadlines. /liliWhen FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting agenda. /liliPresent the AIFM report in the Board Meeting. /liliEnsure coordination and review of fund financial reports and long‑form reports. /liliPrepare reports for the Senior Management Committee (Conducting Officers) and the Board of Directors of the Fund/Management Company. /liliPrepare cash payment instructions for review and signature by the Client Service Manager.



/liliUpload investor reports and target fund documentation to the investor portal. /liliPrepare presentation materials for physical client visits. /liliCalculate and review client fees, create invoices and manage timely payment. /liliIdentify opportunities to enhance the client relationship. /liliSupport with ad hoc projects. /li /ulh3Qualifications /h3ulliAcademic degree, preferably in Finance or Economics. /liliExperience in the financial sector is an advantage. /liliKeen to further develop practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions. /liliStrong commercial awareness, analytical and communication skills. /liliGood working knowledge of the MS Office suite. /liliFluent in English with excellent written and oral communication skills. /li /ulh3Benefits /h3ulliA genuinely unique opportunity to be part of an expanding large general business. /liliA friendly, co‑operative and supportive environment. /liliTraining and development opportunities. /liliFavourable salary and chance to join a passionate and welcoming team. /liliEducation support, sponsorship and in‑house training programs. /li /ulpDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and, where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. /p /p #J-18808-Ljbffr

📌 Client Service Manager - AIFM at Apex Group (Valencia)
🏢 Apex Group
📍 Valencia

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