Experteer Overview
In this role, you will implement and maintain data ecosystems and automate business processes to boost efficiency within HBX Group’s Customer Experience and Automation Team. You’ll work with Snowflake and PostgreSQL, and build hybrid agentic-deterministic workflows on low-code platforms to connect reservation systems, CRM, marketing, and support tools. You will deploy generative AI to personalize traveler experiences and support analytics, while collaborating with stakeholders to translate requirements into concrete automation. This position sits at the intersection of data, automation, and AI to unlock business potential in travel.

Compensaciones / Incentivos
• Implement and update data structures on Snowflake following architectural guidelines for quality and performance
• Build and maintain datasets to automate business processes using low-code/no-code platforms (Appian, n8n, Salesforce) to integrate reservation systems, CRM, marketing, and customer service
• Develop connections using MCP to integrate LLMs with external data sources per technical specs
• Deploy and integrate generative AI models to personalize traveler experiences, automate content creation, manage chatbots, and support predictive analytics
• Collaborate with Lead and stakeholders to translate business requirements into automation workflows and dashboards
• Monitor AI and automation workflows,



iterating for performance, reliability, and business impact
• Build data queries for visualizations to analyze processes and monitor change impact

Responsabilidades
• Excellent written and verbal communication for collaboration with team and stakeholders
• Strong SQL and Python for complex data manipulation and automation
• Analytical, problem-solving, and the ability to explain technical concepts to diverse audiences
• Team player with ability to collaborate across multidisciplinary teams
• Creative and lateral thinking in solving problems and designing automation/AI solutions
• Knowledge of MCP or similar standards for LLM integration
• Data privacy regulations knowledge (e.g., GDPR) and ethical AI practices
• Familiarity with cloud ecosystems (AWS, Azure, Google Cloud) and BI/visualization tools (Tableau, Power BI)
• Experience building, deploying, and maintaining enterprise-grade workflows on low-code/no-code platforms (Salesforce, Appian, n8n)
• REST API development/consumption for complex system integrations
• Agile/iterative project management experience (desirable)
• Experience applying AI for personalization/automation in tourism or hospitality (highly desired)
• Experience with Snowflake or PostgreSQL for scalable data solutions

Requisitos principales
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📌 Data & Automation Data Specialist (España)
🏢 Hotelbeds
📍 España