ph3Job Summary /h3pAs a Collections Specialist, you'll keep cash flow healthy and customer relationships smooth. You'll manage a portfolio of accounts, resolve payment issues with clarity and empathy, and ensure accurate, timely documentation across systems. /ph3Responsibilities /h3ulliManage a portfolio of domestic and international customer accounts. /liliFollow up on past-due invoices and resolve disputes confidently. /liliInvestigate discrepancies, fix payment issues, and reconcile accounts. /liliMaintain accurate documentation in ERP systems. /liliFlag payment risks proactively and collaborate with cross-functional teams. /liliDeliver clear, professional support to internal and external stakeholders. /li /ulh3Qualifications /h3ulliBachelor's degree in a relevant field. /lili+3 years of collections experience (2+ in B2B/subscription environments). /liliStrong problem-solving and time-management skills. /liliFull professional proficiency in English.



/liliSolid MS Office skills and ease in working with multiple teams. /li /ulh3Desired Additional Skills /h3ulliAdditional European languages, especially French, German, or Italian. /liliExperience with Salesforce or ERP systems (Workday a plus). /liliFamiliarity with ticketing tools (e.g., Jira). /liliSaaS or tech industry experience. /li /ulh3Work Location /h3pOffice-first culture: multiple teams encourage three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. /ph3Benefits /h3pAt OneTrust, employees receive comprehensive healthcare coverage, versátil PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and more. Specific benefits differ by country. /p /p #J-18808-Ljbffr

📌 Collections Specialist (Madrid)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Madrid