ppbJoin Excis – A Global Leader in IT Support Infrastructure Services! /b /p pAt Excis, we deliver world-class IT support solutions to enterprise clients across the globe. With operations in b190+ countries /b, b6,000+ engineers /b, and b200+ enterprise clients /b, we are committed to innovation, collaboration, and exceptional customer service. /p pWe're looking for a bField Service Engineer (Desktop Support) /b to join our team in bBarcelona, Spain /b. If you're passionate about IT support, enjoy solving technical challenges, and thrive in a fast-paced enterprise environment, we'd love to hear from you! /p h3Why Join Excis? /h3 ul liOperations in b190+ countries /b /li liTrusted by b200+ Enterprise Clients /b /li liCollaborative and supportive work environment /li /ul h3Key Responsibilities /h3 ul liDeliver high-quality onsite and remote IT support for end users across assigned locations. /li liProvide first-line helpdesk and desktop support for hardware, software, and network-related issues. /li liPerform desktop lifecycle activities including imaging, deployment, configuration, troubleshooting, and hardware replacement. /li liDiagnose and resolve technical issues using appropriate diagnostic tools and knowledge base documentation. /li liManage user administration activities including Active Directory account management and access support. /li liSupport and maintain local IT infrastructure, including: ul liWindows workstations /li liServers /li liPrinters /li liLAN/WAN connectivity /li liBasic network components /li /ul /li liSupport mobile devices running iOS and Android.



/li liConduct regular meeting room and AV equipment health checks to ensure operational readiness. /li liCoordinate with internal engineering teams and external vendors for deployments, upgrades, migrations, and technical implementations. /li liAct as the primary Point of Contact (POC) for local IT support. /li liEnsure all incidents and service requests are logged, tracked, and resolved within SLA using ServiceNow or equivalent ITSM tools. /li liAssist with IT asset management, inventory tracking, stock control, and documentation. /li liPrepare inventory and asset reports, including trend analysis for recurring hardware failures. /li liProvide support to nearby locations when required. /li liFollow company security policies, operational procedures, and best practices. /li /ul h3Requirements /h3 ul liMinimum b2+ years of experience /b in Desktop Support, IT Support, or Field Services. /li liFluency in bSpanish and English /b (spoken and written) is mandatory. /li liStrong customer service and communication skills. /li liHands‑on experience with:



ul liWindows 10/11 /li liActive Directory /li liServiceNow or similar ITSM tools /li liDesktop/laptop deployment and imaging /li liHardware troubleshooting and replacement /li liMobile device support (iOS Android) /li liBasic networking and server support /li liMeeting room technologies and AV equipment /li /ul /li liExperience performing warranty hardware repairs for HP, Dell, or Lenovo devices is an advantage. /li liStrong troubleshooting and analytical skills. /li liAbility to work independently while managing multiple priorities. /li liFlexible to travel to nearby customer locations when required. /li liKnowledge of Microsoft Office applications and endpoint security solutions. /li liExperience with ITIL processes, enterprise environments, or application support is a plus. /li /ul h3What We Offer /h3 pAt Excis, your expertise makes a real impact. You'll join a dynamic global team where you'll work with cutting‑edge technologies while supporting enterprise clients worldwide. /p ul liCompetitive compensation /li liGlobal career opportunities /li liProfessional development and continuous learning /li liCollaborative international work environment /li liExposure to enterprise IT infrastructure and modern workplace technologies /li liOpportunity to grow with one of the world's leading IT support organizations /li /ul h3Ready to Take the Next Step? /h3 pIf you're a customer‑focused IT professional looking to grow your career with a integral technology company, bapply today /b and become part of the Excis team in bBarcelona, Spain /b. /p pbExcis – Delivering IT Excellence Worldwide. /b /p /p #J-18808-Ljbffr

📌 Onsite Support Engineer/SP (Barcelona)
🏢 Excis Compliance
📍 Barcelona