pstrongDutch-Speaking Customer Support Agent — Málaga or Alicante, Spain /strong /pp Málaga or Alicante, Spain | On-site | Permanent contract /pp ️ Start dates: August September 2026 /ppbr/ppstrongThe opportunity /strong /ppJoin an international customer support team based in Spain, working for a leading Dutch telecommunications brand. You'll be part of a dynamic, multilingual team handling customer inquiries across service, technical support, and fiber optic topics — all in Dutch. /ppThis is not cold calling or outbound sales. You'll be supporting existing customers with billing, subscriptions, technical troubleshooting, and general account advice. /ppbr/ppstrongWhat you'll do /strong /pulliHandle customer inquiries by phone, chat or email in Dutch /liliProvide support across service, technical and fiber optic topics /liliIdentify upselling and cross-selling opportunities as part of the role /liliEnsure customers stay connected and satisfied /li /ulpbr/ppstrongWhat we're looking for /strong /pulliNative or near-native Dutch speaker (mandatory)
/liliGood level of English /liliCustomer service experience is a plus — but not mandatory /liliEU passport or valid right to work in Spain /liliAvailable for one of the upcoming start dates /li /ulpbr/ppstrongWorking hours /strong /pulliMonday to Friday: 08:00–20:00 (rotating shifts) /liliSaturday and Sunday: 09:00–17:30 /liliMandatory availability on Monday mornings and three evening shifts per week (including Friday evenings) /li /ulpbr/ppstrongSalary contract /strong /pulliPermanent contract under Spanish labor law /liliSalary from €1,342 to €2,094 gross/month depending on hours (25h to 39h per week) /lili2-month probation period /li /ulpbr/ppstrongRelocation support /strong /pulliOption 1: Company accommodation — 3 months shared housing provided (summer period) /liliOption 2: €1,500 relocation bonus + up to €500 travel reimbursement /liliOption 3 (domestic within Spain): €750 relocation bonus + up to €125 travel reimbursement /li /ulpbr/ppstrongTraining /strong /pp4 weeks of paid training including classroom, on-the-job and coaching sessions. /p