Application Support Engineer II (Dev & AI Tech Enthusiast) (Valencia)

Application Support Engineer II (Dev & AI Tech Enthusiast) (Valencia)

06 ago
|
Flywire
|
Valencia

06 ago

Flywire

Valencia

ph3Application Support Engineer II (Dev AI Tech Enthusiast) /h3 pWe are looking for an Application Support Engineer II with a developer's mindset and a passion for AI-driven efficiency—someone who looks at a Tier‑2 bug and wants to read the source code to understand why it broke. Based in our Valencia hub, you will act as the crucial technical bridge between our internal operations and core Engineering squads. /p h3Responsibilities /h3 ul liDeep‑Dive Troubleshooting: triage and resolve Tier‑2 internal application bugs by analyzing code behavior, system logs, and data flows. /li liBridge to Core Engineering: work hand‑in‑hand with core backend/frontend squads; isolate Tier‑3 bugs, assist in database structural changes, and deploy toolsets that keep our global platform stable. /li liAI Automation First: lean on your tech curiosity and AI‑driven tools (e.g., AI coding assistants, LLMs) to automate workflows, build scripts, and optimize our support infrastructure. /li liArchitect Documentation: translate complex system behaviors into clean, technical documentation for Tier‑1 teams and internal alignment. /li /ul h3Qualifications /h3 ul li1 to 5 years with a background in software development, technical application support, or a strong programming foundation (Junior Developer profiles are highly welcome). /li liDeveloper Mindset: can read code,



understand logic, and navigate databases. /li liTech Stack: our ecosystem runs on Ruby on Rails, Java, and React, backed by MySQL, MongoDB, Redis, and RabbitMQ. /li liAI Curiosity: actively experiment with AI tools, prompts, or automation scripts to supercharge efficiency and solve technical puzzles faster. /li liCommunication: fluent in English. /li liBonus: previous experience in FinTech, the payments industry, or handling database structural changes. /li /ul h3Benefits /h3 ul liEmployee Stock Purchase Plan (ESPP) /li liWork with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media /li liDynamic Global Team (we have been collaborating virtually for years!) /li liWellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Integral FlyMates /li liBe a meaningful part in our success - every FlyMate makes an impact /li liCompetitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! /li liWork From Home Stipend /li liGreat Talent Development Programs (Managers Taking Flight – for new or aspiring managers!) /li /ul pFlywire is an equal opportunity employer. /p /p #J-18808-Ljbffr

📌 Application Support Engineer II (Dev & AI Tech Enthusiast) (Valencia)
🏢 Flywire
📍 Valencia

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