ppCaixaBank is a financial group with a socially responsible, long‑term universal banking model, based on quality, trust, and specialisation, which offers a value proposition of products and services adapted for each sector, adopting innovation as a strategic challenge and a distinguishing feature of its corporate culture, and whose leading position in retail banking in Spain and Portugal makes it a key player in supporting sustainable economic growth. /p h3bWhich projects do we work on? /b /h3 pWe are seeking a Data Analyst to drive the development of the bank's information layer and deliver direct value to the business and management. The mission is to transform data—both structured and unstructured—into actionable insights that foster a better understanding of the business, the market, and our customers, while identifying opportunities for improvement and growth. /p pThe successful candidate will join a cross‑functional team and play a key role as an end‑to‑end analyst, combining ad‑hoc analysis, process automation, KPI definition, and dashboard creation with active participation in migrating our processes and projects to the cloud. /p pThis role is ideal for a proactive individual with strong analytical skills, curiosity, and a desire to take on a broad, impactful role within the team. /p pResponsibilities include: /p ul liRegular interaction with management and business units to understand needs and translate them into data‑driven solutions. /li liPrioritisation and planning of projects and recurring requests. /li liManaging expectations, tracking progress, and communicating results. /li liGathering business information requirements. /li liData exploration within the Datapool and/or external sources—ranging from data retrieval and processing to generating the necessary information. /li liProposing and creating KPIs. /li liBuilding reports and analyses to present the information. /li liCommunicating results to stakeholders. /li liDesigning, developing, maintaining,



and automating processes for recurring monitoring or ad‑hoc requests. /li /ul pTo perform these functions, the following are required: /p ul liTechnical knowledge to produce reports requested by the business. /li liAnalytical skills to understand business logic and propose new ideas or strategies to drive business growth. /li liStrong communication and interpersonal skills, as well as creativity and attention to detail regarding data visualisation and communication. /li /ul h3bMinimum requirements /b /h3 ul liBachelor's degree in Science or Engineering. /li liStrong analytical and data management skills, utilising database analysis and processing tools: high proficiency in SQL; fluency in Data Discovery, statistical analysis, Python, Git, and Airflow; background in programming languages. /li liCreation of dashboards using visualisation tools such as QlikSense, Looker, etc. /li liAdvanced proficiency in office software (Excel, PowerPoint, etc.). /li /ul pThe following will be valued: /p ul liExperience working with or analysing customer experience (NPS, touchpoints, etc.). /li liPrior experience with Google Cloud or other cloud platforms (AWS, etc.). /li liPrior experience in the banking sector within analytics or BI departments. /li /ul h3bKey competencies /b /h3 ul liManagement of large data volumes /li liManagement of information projects (liaising with clients and suppliers) /li liAbility to translate business requirements into technical specifications /li liProactive, enthusiastic, committed, and collaborative /li liFlexible profile with the ability to adapt to change /li liStrong communication and interpersonal skills /li liBusiness and customer experience orientation /li liDefinition and tracking of commercial KPIs /li /ul h3bWhat do we offer? /b /h3 ul liJoin the most innovative bank in Western Europe, as recognised by the "The Innovators" awards from the US magazine *General Finance*. /li liOnboarding programme and personalised support for your professional development. /li liIndividual training path with access to our online platform, offering an extensive catalog of self‑learning resources. /li /ul /p #J-18808-Ljbffr

📌 Data Analyst - Experiencia De Cliente (Barcelona)
🏢 CaixaBank
📍 Barcelona