Technical Account Manager 3 - Madrid

Technical Account Manager 3 - Madrid

06 ago
|
Visa Hunt
|
Madrid

06 ago

Visa Hunt

Madrid

ppWe are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands‑on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. /p pAt Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work‑life harmony that best fits them. /p h3What You’ll Do: /h3 ul liAdvise on technical support and product adoption for customers in line with pre‑sales, post‑sales and the renewal processes /li liAnalyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. /li liBe the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements /li liParticipate and prepare for Monthly and Quarterly Business Reviews with customers /li liCollaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products /li liContinuously evolve best practice to technical product adoption and customer success /li /ul h3Who You Are: /h3 ul liSomeone with a solid technical grounding and hands‑on experience of IT Operations /li liConfident in your hands on experience AWS, Azure or GCP /li liComfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. /li liSkilled in using CI/CD tools e.g. Jenkins, Gitlab etc. /liliKnowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. /li liAble to sit up to 4 hours,



traveling to and from client sites /li liAble to travel via auto, train or air up to 30% of the time /li liPrevious experience working as a TAM supporting mid‑market and/or Enterprise customers in the cloud space /li liExperienced using Datadog and/or other cloud monitoring tools /li /ul pDatadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. /p h3Benefits and Growth: /h3 ul liBest‑in‑breed onboarding /li liGenerous integral benefits /li liIntra‑departmental mentor and buddy program for in‑house networking /li liNew hire stock equity (RSUs) and employee stock purchase plan (ESPP) /li liContinuous professional development, product training, and career pathing /li liAn inclusive company culture, able to join our Community Guilds and Inclusion Talks /li /ul pBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. /p h3About Datadog: /h3 pDatadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high‑growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. /p h3Equal Opportunity at Datadog: /h3 pDatadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. /p /p #J-18808-Ljbffr

📌 Technical Account Manager 3 - Madrid
🏢 Visa Hunt
📍 Madrid

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