ph3Responsibilities /h3 ul liManage the warranty of BS New Projects in the Spain and Italy area. /li liEnsure that customers are provided with the highest levels of service in regards to the warranties on products and services. /li liProvide customer service, managing and tracking warranties, monitoring and evaluating warranty claims, and working with suppliers and vendors to resolve customer warranty issues. /li liWork with management to develop and implement strategies for improving customer service in regards to warranties. /li /ul h3Requirements /h3 ul liUniversity degree in Engineering preferred, or equivalent technical background. /li liExperience in warranty management within an industrial or technical environment. /li liStrong process-oriented mindset with the ability to standardize and improve workflows.
/li liProblem-solving and analytical skills with a structured approach. /li liGood organizational skills and ability to manage multiple priorities. /li liCustomer service orientation and focus on quality of execution. /li liStrong communication and interpersonal skills. /li liAbility to work independently and in cross-functional teams. /li liHigh attention to detail and accuracy in data and reporting. /li liAbility to anticipate issues and proactively propose solutions. /li liProficiency in common business software (Excel/ERP tools is a plus). /li liFluent in Spanish or Italian, and English. /li /ul /p #J-18808-Ljbffr