pIngram Micro, Inc. in Barcelona, Spain, seeks a Director, Business Systems – Service Platforms Automation to lead strategy, delivery and modernization of critical platforms such as Zendesk, Gainsight, Formscape and AI-driven automation. /ppThis role partners with Support, Sales and Operations to define success metrics, translate strategy into execution, and evolve platforms from transactional systems to intelligent, scalable solutions that boost customer experience. /p #J-18808-Ljbffr