pb Description /b /pp Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! /pp Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. /p p If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! /p pb Key languages /b /pulli Bilingual proficiency of b Dutch /b /lili Full professional level of b English /b /li /ul pb Main responsibilities /b /pullib Be the First Point of Contact: /b Engage with customers via phone (80%), email, and chat, providing prompt and effective support /lilib Deliver Outstanding Service: /b Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the Dutch market /lilib Manage Customer Interactions: /b Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system /lilib Stay Informed:



/b Keep up-to-date with our company’s products to provide accurate and helpful information /li /ul pb Core skills/experience /b /pulli Outstanding verbal and written skills that allow you to connect with customers clearly and effectively /lili A warm, empathetic approach with a genuine passion for helping others /lili A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively /lili A good listener who excels in teamwork and enjoys working collaboratively /li /ul pb What#39;s on offer /b /pulli Competitive Salary /lili Hybrid working model /lili Ability to work remotely from Europe (1 month per year) /lili Personal and professional growth opportunities /lili Unlimited access to our online learning platform for continuous development /lili Transportation allowance (after 6 months) /lili Private medical insurance (after 6 months) /li /ul pb Our recruitment process? /b /pullib Step 1: /b Interview with our Recruiter to get to know you better /lilib Step 2: /b Interview with the Team Lead of the company /lilib Step 3: /b Final interview in the office /li /ul p At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin. /p

📌 E-Commerce Customer Service Agent with Dutch (Barcelona)
🏢 Babel Profiles
📍 Barcelona