ph3Your Responsibilities /h3 pSales Customer Experience /p h3YOUR MISSION AS STORE MANAGER /h3 pYou’ll be the strategic leader of our store, with the mission to maximize sales, build customer loyalty, and lead your team with empathy and purpose. /p pWe’re looking for a dynamic, charming, and results‑driven person who thrives in fast‑paced environments and radiates the Flabelus spirit. /p h3Sales Customer Experience /h3 ul liDesign and execute sales strategies aligned with monthly targets. /li liCreate meaningful customer relationships through personalized and warm service. /li liMonitor and analyze KPIs: daily sales, average basket size, conversion rate, etc. /li /ul h3Team Leadership /h3 ul liTrain, inspire, and motivate the team to reach and exceed goals. /li liOrganize shifts, manage team schedules, vacations, and daily planning. /li liFoster a positive, collaborative, and inspiring work environment. /li /ul h3Store Operations /h3 ul liOversee stock replenishments and warehouse organization. /li liManage returns and exchanges via Shopify and follow up on online orders. /li liEnsure proper documentation of damages, gifting actions, and customer incidents.



/li liGuarantee adherence to internal processes and visual merchandising standards. /li /ul h3Strategy Collaboration /h3 ul liWork closely with the retail marketing team to implement in‑store campaigns. /li liShare insights and contribute ideas to improve store operations and customer engagement. /li /ul h3Who You Are /h3 ul liAt least 3 years of experience as Store Manager or Assistant Manager in premium fashion brands. /li liPassionate about fashion, storytelling, and trends. /li liStrong skills in sales, leadership, and communication. /li liHighly organized, analytical, proactive, and goal‑oriented. /li liComfortable working with digital tools (Shopify, Google Drive, etc.). /li liIntermediate to high level of spoken English. /li liBonus points: Experience in luxury brands. /li /ul h3The “FLABELUS PERSON” IS… /h3 ul liPositive and solution‑driven. /li liInspired by fashion, literature, and creativity. /li liCommitted to sustainability and conscious consumerism. /li liA team player who leads with empathy and care. /li liCommunicates clearly and openly. /li liMotivated by challenges and strives for excellence. /li /ul /p #J-18808-Ljbffr

📌 Store Manager (Madrid)
🏢 FLABELUS
📍 Madrid