pOur Group is a global reference in low-carbon energy and services. Together with our 96,000 employees, our customers, partners and stakeholders, we are committed to accelerating the transition to a carbon neutral economy through reduced energy consumption and more environmentally friendly solutions. /ppAt ENGIE, every person plays a key role in accelerating energy transition.Make a difference and live a meaningful professional experience.Take on exciting challenges, grow in an innovative environment, and build a career that reflects who you truly are. /ppJoin us and be part of the adventure of the century! /ppWe are currently looking for an strongHR Services Manager /strong for our headquarters in strongMadrid /strong. /ppMission /ppThe HR Services Manager will be responsible for overseeing key HR operational services and ensuring the efficient, high-quality delivery of HR processes that support both the employee experience and business needs. /ppThis role combines HR operations management, process improvement and stakeholder collaboration, with responsibility for core services such as hiring administration, benefits management and HR Help Desk. The position will also contribute to HR transformation initiatives aimed at improving efficiency, standardization and service quality. /ppThe role reports to the Head of HR Operations and leads a small HR services team. /ppFunctions /pulliOversee the delivery of key HR operational services, including hiring administration, benefits management and HR Help Desk. /liliEnsure HR processes are delivered efficiently and with high service quality across the organization. /liliMonitor and manage Service Level Agreements (SLAs) for HR services within scope. /liliEnsure compliance with company policies, procedures and Spanish labour regulations. /liliIdentify opportunities to improve HR governance, processes and systems. /liliLead and support HR operations improvement initiatives and transformation projects, focusing on efficiency, standardization and automation.



/liliPromote best practices in HR service delivery and operational excellence. /liliEnsure high levels of data accuracy and reliability across HR systems. /liliEnsure HR services are delivered with a strong employee-centric and customer-service mindset. /liliAct as a key operational contact for HR-related queries and service delivery topics. /liliCollaborate closely with HR Business Partners and business stakeholders to ensure HR services effectively support organizational needs. /liliContribute to the design and implementation of solutions that improve employee access to HR services. /liliLead, coach and develop a small HR services team. /liliFoster a collaborative, service-oriented and continuous improvement culture. /liliBachelor’s degree in Law, Human Resources, Business Administration or related field. /liliExperience in HR operations, HR services or HR shared services environments. /liliSolid understanding of payroll processes and labour relations fundamentals. /liliExperience participating in or managing HR process improvement or transformation projects. /liliExperience working with HR Business Partners and interacting with business stakeholders. /liliSpanish level C2 and English level C1. /li /ulpValuable requirements /pulliPostgraduate degree in HR, Business or Labour Law. /liliExperience leading small teams. /liliExperience working in international and matrix organizations. /li /ulpCompetencies required for the job position /pulliStrong customer-service mindset and focus on employee experience. /liliStructured and analytical thinking with strong attention to detail.



/liliAbility to manage multiple priorities in a dynamic and fast-paced environment. /liliStrong communication and interpersonal skills. /liliDigital mindset and interest in improving HR processes and systems. /liliCollaborative, proactive and solution-oriented approach. /li /ulpCommitted to inclusion /ppAt ENGIE we value and encourage diversity and inclusion. We are committed to accelerating the transition to a carbon-neutral economy achieved by integrating exceptional and diverse individuals that seek, support, and strengthen each other’s growth. /ppWhat we will provide /ppWe will provide you with training plans adapted to your needs and interests. /ppYou will have a adaptable schedule and a hybrid work system + reduced working days during summer and Fridays. /ppYou will have the chance to adhere to corporate benefits and e-Plan (transport card, kindergarten, training, meal, health insurance among others). /ppYou will be part of a dynamic team in which you will truly develop and grow as a professional. /ppYou will work with a multidisciplinary team that will support you at all times. /ppYou will be part of a network of more than 96,000 professionals working to create a more sustainable world. /ppENGIE is the answer if... /pulliYou are looking for a solid professional project with professional projection. /liliYou value being part of the first independent energy group in the world. /liliYou want to grow and develop within a dynamic and challenging company. /liliYou consider that your work, together with the efforts of the people who are part of the company, can and should have a positive impact on the environment. /li /ulpIf you want to be part of an international group, able to offer a wide variety of jobs in a dynamic and promising sector, we are waiting for you! /ppBusiness Unit: Support Functions In Geographies /ppDivision: SF In Europe - Spain /ppMinimum Base Salary: /ppMaximum Base Salary: /ppPay Basis: /p #J-18808-Ljbffr

📌 People Service Desk Manager (Madrid)
🏢 Engie Group
📍 Madrid