You will define and improve end-to-end processes, ensuring operational resilience and business continuity in line with regulatory requirements (including DORA).

You will work closely with business and technology teams to ensure processes are efficient, well-governed and aligned with service objectives.

In this role, you will play a key part in strengthening operational resilience, supporting business continuity frameworks, and driving continuous improvement across the organization.

What You Will Do Define and maintain processes using BPM tools (ADONIS preferred)

Identify inefficiencies, risks, and improvement opportunities

Align processes with SLAs and service objectives

Support Business Continuity (BIAs, BCPs, DR testing)

Contribute to DORA and operational resilience initiatives

What You Bring 3+ years in process management (BPM)

3+ years in Business Continuity (BIA, BCP, DR)

Experience with SLA definition

Background in regulated environments (e.g. financial services)

Knowledge of risk management

Experience with BPM tools (ADONIS or similar)

Spanish & English (C1)

📌 Business Continuity Manager (Madrid)
🏢 BME | Bolsas y Mercados Españoles
📍 Madrid